Lodge packages include all meals, guided tours, transportation to wildlife and cultural sites, and evening activities. Guests are responsible for fishing licenses, gratuities, and personal items. When booking, please let us know if you have any health concerns or special dietary needs. Also, if you have any allergies, we must be notified before arrival. Please note that refunds are not issued for weather-related issues or wildlife viewing conditions. To protect your investment, we strongly recommends purchasing travel, trip interruption, and/or cancellation insurance to protect your investment.

Payment and Cancellation Policy For Multi-Day Packaged Tours

• A minimum of a 25% per person deposit is required to reserve your spot(s).

• Deposits are fully refundable up to 72 hours after your booking. Please notify us by email if cancelling within this 72 hour period for a full refund.

• Payment of any outstanding balance is due 90 days before the tour’s departure date.

• If you must cancel your tour with 90 or more days notice of your tour’s departure date, a full refund is provided.

• 61–90 days: Deposit non-refundable but it is transferable, if you can find a replacement for your spot on the trip then you will receive a full refund.

• 31–60 days: 50% refund of total package price. It is transferable, if you can find a replacement for your spot on the trip then you will receive a full refund.

• 0–30 days: No refund. It is transferable, if you can find a replacement for your spot on the trip then you will receive a full refund.

• All cancellations must be received by email.

• In the event that Coastal Rainforest Safaris is unable to operate your tour due to a BC Government imposed non-essential travel advisory during the dates of your trip you will be refunded in full.

Additional Details to Consider

• Please do not book before first reading and understanding our Payment and Cancellation Policy. This policy is in effect even if COVID is still impacting travel by your trip date.

• Please do not book if you expect a refund not provided by our policies, even if COVID affects your travel plans. We highly recommend purchasing trip cancellation insurance.

• It is possible that proof of vaccination will be required to join our tour in 2025, however this is unlikely.

• If you book and cannot join your tour for any reason, including vaccination status or travel restrictions, our regular Payment and Cancellation Policy applies.

• You fully assume the risk concerning entry requirements into British Columbia and Canada relating to COVID or otherwise.

For the latest information on travel to Canada including the updated federal requirements and restrictions, please visit the Government of Canada’s Travel and Tourism page.

We strongly recommend all booked guests to purchase travel insurance for their trip that includes coverage for COVID-related cancellations and trip interruptions and medical expenses and evacuations in Canada. Most insurance policies need to be purchased within a short time of booking.